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Strategic Plan - Mission, Vision, Values

Strategic Plan - Mission Vision Values

LGMA VISION


To be a responsive, innovative and dynamic organization promoting professional excellence for local government professionals in BC


LGMA PURPOSE/MISSION


LGMA is dedicated to supporting excellence in local government by providing high quality, practical training and resources; encouraging the development of professional networking and connections; and facilitating the exchange of ideas and best practices among members.


LGMA VALUES

 

  • Professionalism: supporting and encouraging members to be the best they can be
  • Ethical behavior: promoting the expectations for ethical conduct as expressed in the Association Code of Ethics, and demonstrating honesty and integrity in management
  • Quality: committing to the highest quality of professional programs and services
  • Inclusiveness: serving the diverse needs of our membership, respecting both size and geography and the needs of Indigenous and other marginalized groups in BC 
  • Innovation: seeking improvement, applying ingenuity and advancing new ideas
  • Accountability: being responsive to the needs of members, transparent and resourceful
  • Forward thinking: scanning and anticipating future trends

 

Read the full updated 2020-2024 LGMA Strategic Plan.

CORE STRENGTH 1: EDUCATION AND PROFESSIONAL DEVELOPMENT

Goal: To enhance best-in-class educational and professional development offerings for local government professionals in BC

Objective: Provide relevant high-quality, practical educational and training programs, conferences, workshops and seminars to meet the current and emerging professional development needs of the local government management community across multiple delivery channels

Strategies:
  1. Provide different delivery models to address geographical, time and financial challenges
  2. Continually review training and development offerings to remain competitively focused on meeting the needs of our profession
  3. First Nations reconciliation and relationship-building is critical and requires increased efforts to better understand Indigenous concerns and develop relationships 
  4. Nurture/train volunteer presenters/faculty to be better able to deliver and sustain programs
Performance Measures/Success Indicators:
  • 90% of full course enrolment for every educational program 
  • 80% or above program satisfaction with content, materials, speakers, accessibility and value for fees for every educational program
  • Increased regional offerings over 2019 baseline

CORE STRENGTH 2: PROFESSIONAL NETWORKING


Goal:  To support professionals in the local government sector to make connections and build enduring, mutually beneficial professional relationships


Objectives:

 

  1. Deliver well-organized and recurring opportunities throughout the province to increase the prospects for local government professionals at all levels to effectively network as a catalyst for personal and professional success
  2. Sustain LGMA's liaison role within the broader local government system to strengthen and leverage sectoral relationships

 

Strategies:

 

  1. Program and dedicate sufficient time and space at annual professional development events to encourage successful networking
  2. Leverage dedicated networking opportunities at LGMA events in order to accelerate and sustain the success of the Association

 

Performance Measures/Success Indicators:

For in-person programming:

 

  • 80% Excellent/Very Good evaluation feedback on formal networking events
  • 80% Excellent/Very Good evaluation feedback confirming opportunities were created for mentor connections


For virtual programming:

  • 80% Excellent/Very Good evaluation feedback on peer learning opportunities
  • 80% Excellent/Very Good evaluation feedback confirming opportunities were created for exposure to experienced knowledge holders within the sector

 

CORE STRENGTH 3: LOCAL GOVERNMENT RESOURCE MATERIALS

Goal: To anticipate current and future professional resource needs in the local government sector

Objective: Develop and distribute manuals, publications and other best-practice resource tools to meet the specialized needs of local government professionals in BC

Strategies:
  1. Refine, update and redevelop manuals and toolkits based on legislative changes, legal rulings and best practices
  2. Develop new professional resources to support emerging program areas
Performance Measures/Success Indicators:
  • 80% or above level of satisfaction in professional resource materials based on evaluation feedback
  • 100% cost recovery achieved for each resource material produced 
  • 65% of local governments have purchased a resource
CORE STRENGTH 4: SERVICES FOR MEMBERS

Goal: To offer member services that deliver a return on their membership investment

Objective: Make member services available that meet the specialized needs of local government professionals in BC

Strategy: Deliver valuable membership services

Performance Measures/Success Indicators:
  • 70% awareness of member services
  • 80% or greater satisfaction with member services utilized
CORE STRENGTH 5: ORGANIZATIONAL GROWTH AND SUSTAINABILITY 

Goal: To ensure a sustainable operating model with sound governance and fiscal health that delivers value to a strong membership base

Objectives:
Sustained membership numbers in the Association with active members from both urban and rural local governments

Improved engagement with members to ensure member needs are met and strengthen membership retention

Improved volunteer engagement, retention and management to sustain educational and professional development program delivery

Greater Association visibility and profile with local government professionals in BC to promote financial growth and operational sustainability

Strategies:
  1. Improve communications and outreach on value of membership
  2. Develop a volunteer recruitment strategy
  3. Enhance internal operations to support organizational stability and good governance
Performance Measures/Success Indicators:
  • 100% of local governments have a membership LGMA 
  • 10% year over year growth in total number of regular members in LGMA 
  • 50% of first-time members convert to regular members
  • New volunteer recruitment increases by 10% each year
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